You are welcome to check out our FAQ section. If you have additional questions, please feel free to contact us at www.evercleannotes.com.
1. What is so special about the silicone cover of the erasable notebook?
Our erasable notebooks feature a high-quality silicone cover that is soft to the touch, resistant to wear and water. This design not only increases the durability of the notebook, but also allows for easy cleaning, ensuring that you have peace of mind during use.
2. How do I use an erasable notebook?
When using an erasable notebook, you can write with a special erasable pen. Once you are done writing, you can simply wipe it gently with a dry wipe or paper towel to remove the content and reuse it.
3. How long can the notebook last?
We recommend erasing the writing as soon as possible after each use to ensure the best writing and cleaning results. Generally speaking, with proper use and care, the notebook can be used thousands of times, depending on the frequency and intensity of use.
4. How do I clean the silicone cover?
Cleaning the silicone cover is very simple. You can wipe it gently with a damp cloth or wash it with mild soap and water. Avoid using strong acids, alkalis or sharp objects to avoid damaging the cover.
5. Does it support customization or bulk ordering?
Yes, we support customization services and bulk ordering. Please contact us through our website for more information and quotes.
6. How to handle returns and exchanges?
If you are not satisfied with the notebook you purchased, please handle it according to our return and exchange policy after receiving the product. Make sure the product is unused and in its original packaging. Please contact customer service through our website for specific return and exchange procedures.
7. Is the notebook suitable for children?
Our rewritable notebooks are designed to be safe and suitable for children. The soft material of the silicone cover also reduces the risk of accidental injury. However, we recommend that adults supervise when children use it.
8. How to contact customer service?
If you have any questions or need further assistance, please contact the customer service team through the contact form on our website and we will answer you as soon as possible.