Thank you for choosing to purchase our rewritable notebooks at www.evercleannotes.com. Below is our shipping policy, which is designed to provide you with clear information.
1. Shipping Range
We provide domestic and international shipping services. The specific shipping areas can be viewed during the checkout process.
2. Shipping Methods
We use a variety of reliable shipping service providers to ensure that your order arrives safely and promptly. Shipping methods include standard shipping and expedited shipping options, and you can choose the appropriate method during checkout.
Shipping Service Provider: The shipping companies we use include UPS, FedEx, DHL, Postal, etc., depending on the specific order.
3. Shipping Costs
The shipping costs are based on your shipping address, the shipping method you choose, and the total amount of your order. You will be able to view the specific shipping costs during checkout.
4. Order Processing Time
We will process your order as quickly as possible. Generally, the order will be shipped within 24 hours after confirmation. The specific shipping time may vary depending on inventory availability and shipping methods.
5. Shipping Time
The shipping time varies depending on the destination and the shipping method you choose. Generally, domestic orders are usually delivered within 7 business days, while international orders may take 15 business days. Please note that certain circumstances may cause shipping delays, such as weather, holidays and other force majeure factors.
6. Tracking your order
Once your order is shipped, you will receive an email with tracking information. You can use this information to track the status of your package on the shipping service provider’s website.
7. Lost or damaged packages
If your package is lost or damaged during transportation, please contact us in time. We will assist you in investigating the situation and provide necessary assistance.
8. Special instructions
In some cases, there may be additional duties and taxes, and for international orders, you may need to pay additional fees to your local customs. Please understand the relevant import policies before placing an order.
9. Contact us
If you have any questions about the shipping policy or need further information, please contact the customer service team through our website, and we will be happy to help you.